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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Fox

Bill Fox

January 13, 2025

5  out of  5
rating by Bill Fox
"Kayla was a big help today!"
We responded:
"Bill, Thank you so much for your kind words! We're thrilled to hear that Kayla was able to assist you. If you need anything else, don't hesitate to reach out. We appreciate your support! Jenn Merema State Farm, Rock Island, IL "
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Ken Hilleman

January 8, 2025

5  out of  5
rating by Ken Hilleman
"Brad was very helpful and took time to answer my questions"
We responded:
"Ken, Thank you for taking the time to leave a review! We're delighted to hear that Brad was able to help you and provide the answers you needed. We truly value your feedback and are here to assist you anytime! Jenn Merema State Farm, Rock Island, IL"
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Sydney Willis

January 7, 2025

5  out of  5
rating by Sydney Willis
"Kayla was very helpful she was able to help me very fast and was extra friendly while on the phone. She’s very approachable and professional"
We responded:
"Sydney, Thank you for taking the time to share your experience! We’re delighted to hear that Kayla was able to assist you quickly and with a friendly demeanor. Our team takes pride in being approachable and professional, and your feedback reaffirms our commitment to excellent customer service. We truly appreciate your support and look forward to serving you again! Jenn Merema State Farm "
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Amanda Brassfield

January 6, 2025

5  out of  5
rating by Amanda Brassfield
"Such a great experience with Mercedez Roberts at Jenn Merema State Farm office. She helped us get life insurance and answered all the questions we had, was very knowledgeable, more than helpful with every step, and was such a joy to work with. Everyone in the office is very friendly and helpful. Highly recommend for all your insurance needs."
We responded:
"Thank you for your fantastic review, Amanda! We're delighted to hear that Mercedez provided you with such a positive experience while securing your life insurance. Helping our clients navigate their insurance needs is our top priority, and it's wonderful to know that she was able to answer all your questions and guide you through the process with ease. We take pride in fostering a friendly and supportive environment, and we truly appreciate your recommendation. If you ever have more questions about life insurance or any other coverage, we’re here to help! Jenn Merema State Farm, Rock Island, IL"
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Mark Christenson

January 6, 2025

5  out of  5
rating by Mark Christenson
"Very helpful staff"
We responded:
"Mark, We truly appreciate your thoughtful comments! We're thrilled to hear that you found our staff helpful. We strive to provide excellent service and support to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out! Jenn Merema State Farm"
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Dave Huhnerkopf

December 30, 2024

5  out of  5
rating by Dave Huhnerkopf
"Kayla was a fantastic help. She guided me through the process and made sure I understood everything. It was a pleasure doing business with her."
We responded:
"Dave, Thank you for taking the time to share your experience! We’re delighted to hear that Kayla was able to assist you and make the process clear and enjoyable. Your satisfaction is our top priority, and we’re glad to know that you felt supported throughout the process. We appreciate your business and look forward to serving you again in the future! Jenn Merema State Farm, Rock Island, IL "
Profile photo of Larry Cole

Larry Cole

December 24, 2024

5  out of  5
rating by Larry Cole
"Thank you Kayla and Brad for helping me with my insurance policies. I couldn't ask for any better service. Switching to State Farm will save me a considerable amount of money each year. Thank you again ."
We responded:
"Larry, Thank you so much for taking the time to share your experience! We are delighted to hear that Kayla and Brad were able to assist you with your insurance policies. Your trust in us as your agency means the world to us, and we’re thrilled that you chose State Farm for your insurance needs. It’s fantastic to know that switching will save you a considerable amount of money each year while ensuring you don't have to sacrifice the coverage you need—that's exactly what we strive for! At our agency, we are dedicated to providing exceptional service and ensuring our clients feel supported every step of the way. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you once again for your kind words and for being a valued client. We look forward to serving you for many years to come! Jenn Merema State Farm, Rock Island, IL "
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Rebecca Kirzeder

December 9, 2024

5  out of  5
rating by Rebecca Kirzeder
"Very nice! BRAD helped me quickly get my car insurance handled after receiving my quote. Couldn’t have asked for a better first time experience!"
We responded:
"Rebecca, thank you for sharing your wonderful review! We’re delighted to hear that Brad was able to assist you promptly and ensure your first experience with us was excellent. Your satisfaction means everything to us, and we look forward to serving you for many years ahead. If there's anything else you need, please don’t hesitate to reach out! Jenn Merema State Farm, Rock Island, IL "
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Tyson Rainey

November 27, 2024

5  out of  5
rating by Tyson Rainey
"Mercedez (I beleive thats how you spell her name, I apologise if it isnt) was extremely helpful and friendly."
We responded:
"Tyson, Thank you so much for your kind words! We're thrilled to hear that Mercedez provided you with such helpful and friendly service. We appreciate your feedback and will make sure to pass along your compliments to her. If you need anything else or have further questions, feel free to reach out. We’re here to help! Jenn Merema State Farm, Rock Island, IL "
Profile photo of Susan Thompson

Susan Thompson

November 25, 2024

5  out of  5
rating by Susan Thompson
"Brad was very helpful."
We responded:
"Susan, I'm delighted to hear that Brad was able to provide the assistance you needed. Thank you for your feedback and the 5-star review! If you have any more questions or require further support in the future, please don't hesitate to reach out. We're here to help! Jenn Merema "
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Edward Faudel

November 23, 2024

5  out of  5
rating by Edward Faudel
"Mercedes did a great job with us!"
We responded:
"Edward, Thank you so much for your positive feedback! We’re delighted to hear that Mercedez provided you with excellent service during your experience with us. Our team is committed to delivering the best possible care to our clients, and it’s wonderful to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future! If you have any further questions or need assistance, please don't hesitate to reach out. Jenn Merema State Farm, Rock Island, IL"
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DoughboyMagic98

November 22, 2024

5  out of  5
rating by DoughboyMagic98
"Highly recommend Mercedez ! Great customer service Thank you"
We responded:
"Ricky, Thank you so much for your fantastic review! We're thrilled to hear that you highly recommend Mercedez and that you had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again in the future! If you need anything else, please feel free to reach out. Jenn Merema State Farm, Rock Island, IL"
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matthew farrell

November 8, 2024

5  out of  5
rating by matthew farrell
"Matthew farrell Matthdw"
We responded:
"Matthew, Thank you for your 5-star rating! We’re thrilled to see that you had a positive experience with our agency. Your support means a lot to us, and we’re here to assist you whenever you need help. Jenn Merema State Farm!"
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kristy defauw

November 7, 2024

5  out of  5
rating by kristy defauw
"Mercedez Roberts was great to work with! She was very prompt and responsive to my needs."
We responded:
"Kristy, We're thrilled to hear that you had a great experience working with Mercedez. She truly values her clients and is dedicated to providing prompt and responsive service. If you need anything else in the future, please don't hesitate to reach out. We look forward to working with you again! Jenn Merema State Farm, Rock Island, IL "
Profile photo of Kyle T

Kyle T

November 4, 2024

5  out of  5
rating by Kyle T
"Stayed on getting me a quote even with my crazy schedule. She never let me fall through the cracks. 10/10 recommend using Kayla as a State Farm agent"
We responded:
"Kyle, Thank you for your fantastic review! I’m so glad to hear that Kayla was able to assist you effectively, even with your hectic schedule. It’s always our goal to ensure that our clients feel supported and never fall through the cracks. Your recommendation means the world to us, and we truly appreciate your trust in our team at Jenn Merema State Farm. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Jenn Merema!"
Profile photo of Jay Allison

Jay Allison

October 31, 2024

5  out of  5
rating by Jay Allison
"Never a problem having my questions answered! Fair prices in my opinion and friendly customer service!"
We responded:
"Jay, 🌟 Thank you so much for your kind words and for your business! We’re thrilled to hear that our team was able to assist you and that you found our prices fair. Providing friendly and helpful service is our top priority, and it's wonderful to know we hit the mark. We look forward to serving you again soon! 😊 Jenn Merema State Farm "
Profile photo of Jim Schroder

Jim Schroder

October 31, 2024

5  out of  5
rating by Jim Schroder
"Thanks to Kayla for making my switch to State Farm such a smooth transition. She was extremely helpful and answered all of my questions. I would highly recommend your office to anyone needing insurance. And Brad was also very helpful and kind. Thank you!!"
We responded:
"Jim, Thank you so much for your wonderful review! We're thrilled to hear that Kayla and Brad were able to assist you and make your transition to State Farm smooth and enjoyable. Welcome to State Farm! We look forward to being your insurance carrier and agency. Your recommendation means a lot to us, and we're here to help with any future insurance needs you may have. If you have any more questions or need further assistance, don't hesitate to reach out. Welcome to the State Farm family! Jenn Merema State Farm "
Profile photo of Kinzy Stanley

Kinzy Stanley

October 28, 2024

5  out of  5
rating by Kinzy Stanley
"Kayla has made switching insurance companies easy and has saved me money I would recommend her and State Farm!"
We responded:
"Kinzy, Thank you so much for your kind words! We're delighted to hear that Kayla made your switch to State Farm easy and helped you save money, YESSSSS!!!! Welcome to our agency—we are honored to be your insurance provider! Your recommendation means a lot to us. If you have any further questions or need assistance, please feel free to reach out. Jenn Merema State farm, Rock Island, IL"
Profile photo of Deborah Nelson

Deborah Nelson

October 28, 2024

5  out of  5
rating by Deborah Nelson
"Nobody likes insurance payments, but I have to say this was the quickest & easiest I've ever had. Kayla was so efficient it took no time at all. She's a keeper!"
We responded:
"Deborah, We truly appreciate your feedback! We know that dealing with insurance payments isn’t always fun, but we’re thrilled to hear that Kayla made the process quick and easy for you. Her efficiency and dedication to our clients are what make her such a valuable member of our team! We’re grateful to have her on board and will be sure to share your praises with her. If you ever need assistance again, don’t hesitate to reach out. Thank you for choosing us! 😊 Jenn Merema -State Farm, Rock Island, IL "
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jeff bisinger

October 10, 2024

5  out of  5
rating by jeff bisinger
"Always good service. Brad was very helpful with adding my new vehicle to my policy and sending out new cards"
We responded:
"Jeff, we're delighted to hear that you received excellent service. Our team strives to provide helpful assistance, and we're glad that Brad was able to assist you with adding your new vehicle to your policy and sending out new cards. We appreciate your kind words and value your feedback. Thank you for taking the time to leave a Google review! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Jenn Merema State Farm"
Profile photo of Alexia Carther

Alexia Carther

October 7, 2024

5  out of  5
rating by Alexia Carther
"Brad made my it so fast and easy to change my insurance over to my new car. Thanks so much for all of your help."
We responded:
"Alexia, most importantly, congratulations on your new car! We're thrilled to hear that Brad provided exceptional service and made the process of switching your insurance to your new car fast and effortless. We truly value your feedback and greatly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing our services. Jenn Merema State Farm, Rock Island, IL "
Profile photo of Cesar Puglisi

Cesar Puglisi

October 1, 2024

5  out of  5
rating by Cesar Puglisi
"Brad at Jenn Merema’s office is extremely helpful and profesional. He once again helped us with our new vehicle’s insurance! They always go above and beyond to assist us with our needs. We highly recommend this team for all of your insurance needs!"
We responded:
"Cesar, Congratulations on the new vehicle! Thank you so much for taking the time to leave us a Google review! We're thrilled to hear that Brad at Jenn Merema's office provided you with excellent assistance and professionalism for your new vehicle's insurance. We pride ourselves on going above and beyond to meet our clients' needs, and we're glad that we could exceed your expectations. Your recommendation means a lot to us, and we appreciate your trust in our team for all of your insurance needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your kind words and support! Jenn Merema State Farm "
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Michael Wessels

September 30, 2024

5  out of  5
rating by Michael Wessels
"Mercedez was great! Very easy to talk to and got me in and out with everything I needed. Highly recommend visiting these folks for any of your insurance needs!"
We responded:
"Michael, Welcome back to the area and thank you for the wonderful Google review! We are delighted to hear that Mercedez provided you with a great experience and made it easy for you to get everything you needed. We appreciate your recommendation and we are grateful that you chose us for your insurance needs. We look forward to assisting you with any insurance needs you may have in the future. Thank you once again for your kind words and for placing your trust in our services. Jenn Merema State Farm Insurance"
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linda o

September 30, 2024

5  out of  5
rating by linda o
"Kayla has been amazing helping me with my insurance needs. Today, she set up my renter's insurance in less than 5 minutes. Quick, easy, and painless! Thank you Kayla!"
We responded:
"Linda, We're thrilled to hear that Kayla has been instrumental in helping you with your insurance needs. Setting up your renter's insurance in less than 5 minutes is impressive, and we're glad it was a quick, easy, and painless process for you. We'll be sure to pass along your gratitude to Kayla. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our services! Jenn Merema State Farm, Rock Island, IL"
Profile photo of Francesca Berg

Francesca Berg

September 30, 2024

5  out of  5
rating by Francesca Berg
"Kayla was great! She was very informative and helpful."
We responded:
"Francesca, We're delighted to hear that Kayla provided you with great service. Being informative and helpful are qualities we strive for, and it's fantastic to know that Kayla exceeded your expectations. Thank you so much for your 5-star review! We truly appreciate your feedback. If you have any more questions or need further assistance, please don't hesitate to let us know. Thank you again for choosing our services! Jenn Merema State farm, Rock Island, IL"