Jenn Merema

Introducing Mercedez, Our Dedicated Office Manager, Insurance Professional, and Community Enthusiast

Mercedez is not only our office manager but also a loving wife and mother to a daughter and a son. She embraces the importance of family and community and goes the extra mile by coaching a local travel soccer team in her free time. Her dedication to both her family and the community is truly inspiring.

With an impressive 13 years of experience in the insurance industry, Mercedez brings a wealth of knowledge and expertise to our team. Holding licenses in Property, Casualty, Life, and Health insurance for both Illinois and Iowa, she is well-versed in all aspects of insurance coverage. Her comprehensive understanding of insurance products and regulations ensures that you receive accurate and reliable information tailored to your unique needs.

Having spent 7 rewarding years with Jenn Merema State Farm, Mercedez deeply understands the importance of clear communication and personalized service. Born and raised in the Quad City area, she goes above and beyond to ensure that you thoroughly comprehend your coverage options. Mercedez takes great pride in providing detailed information on the products we offer, empowering you to make informed decisions that align with your specific requirements.

Mercedez's unwavering commitment to exceptional customer service and her genuine care for our customers truly set her apart. Whether you have questions about your policy, need assistance with claims, or require guidance on selecting the right coverage, she will be there to support you every step of the way. Mercedez's passion for helping others, combined with her extensive insurance knowledge, makes her an invaluable member of our team and a reliable advocate for your insurance needs.

Introducing Brad: A Seasoned Insurance Professional and Car Enthusiast

With an impressive 24 years of experience in the insurance industry, Brad is not only a proven insurance professional but also a true car aficionado. His passion for automobiles is evident, and he enjoys staying up-to-date with the latest trends and developments in the automotive world. When he's not at work, Brad spends his time exploring the great outdoors with his Australian Shepherd, Riley, embarking on hikes in the beautiful surroundings or helping his dad on the family farm.

Having dedicated over two decades to serving the Quad City area, Brad is thrilled to join the Jenn Merema - State Farm family. His extensive knowledge and profound comprehension of the insurance industry make him an invaluable resource for QCA residents. He is committed to helping you manage the risks of everyday life, recover from unexpected events, and achieve your dreams.

Brad is licensed in both Illinois and Iowa enables him to assist you with your car insurance, home insurance and financial service needs. Whether you have inquiries about coverage options, need assistance with claims, or require personalized guidance, Brad is here to provide you with the support you need.

With Brad's wealth of knowledge, passion for cars, and dedication to exceptional customer service, rest assured he will go the extra mile to ensure that you have the right insurance option to protect what matters most to you.

Introducing Kayla, a dedicated professional with a wealth of experience in the insurance industry, particularly with State Farm. Since joining the Jenn Merema State Farm team in January 2022, Kayla has brought her extensive State Farm expertise to serve the Quad City area. Born and raised right here in the QCA, she takes great pride in assisting numerous individuals with their insurance needs and providing exceptional customer service.

Beyond her commitment to her work, Kayla is a loving wife and a devoted mother to her two young boys. In her spare time, she finds joy in coaching soccer and t-ball, actively contributing to the local community and fostering a sense of teamwork and growth.

Kayla understands that the world can be unpredictable, with unexpected challenges arising at any moment. Her years of experience and in-depth insurance knowledge make her well-equipped to handle these unannounced curveballs. Holding licenses in both Illinois and Iowa, she is qualified to assist you with your Auto, Home, or Financial Service needs, ensuring that you have the right coverage to protect what matters most.

Kayla's dedication to exceptional customer service is unmatched. She goes above and beyond to ensure that every customer receives personalized attention, comprehensive guidance, and prompt assistance. Her genuine care for her customers and deep understanding of insurance products and policies make her an invaluable asset to the Jenn Merema State Farm team.

Additionally, Kayla's ability to work remotely from home demonstrates her commitment to being readily available to provide you with the support and assistance you need, whenever you need it. Whether you have questions about your policy, need assistance with claims, or require guidance on selecting the right coverage, Kayla will be there to support you every step of the way.

Meet the Team: Julie, Account Manager

Julie's journey has taken her across the United States and even overseas, but she has found her way back to her hometown in Southern Illinois. She graduated from Eastern Illinois University, where she met her husband, David, who served in the Army. Their military life led them to various locations, including stops in Kentucky, Virginia, North Carolina, Maryland, Texas, Kansas, Germany, and Hawaii. In 2021, David retired, and they returned to Southern Illinois, where they now reside with their two children, Kate and Jack.

During her time abroad, Julie pursued her master's degree in elementary education and taught first grade in Virginia and Hawaii. Upon returning to Illinois, she decided to take a break from teaching and discovered a new opportunity working for State Farm agents in a customer service capacity. Julie loves the flexibility of her position and enjoys working with different State Farm offices and their customers. Every day brings new experiences and opportunities for growth.

Licensed in property and casualty insurance in both Illinois and Iowa, Julie provides crucial support to our office as an Account Manager. Her dedication to exceptional customer service and her passion for helping others make her an invaluable asset to our team. Although she works remotely from home, Julie is always just a text or email away, ready to assist you with any service-related needs.

Julie's diverse background, educational accomplishments, and commitment to providing exceptional service make her a valuable member of our team. Whether you have questions about your policy, need assistance with claims, or require personalized guidance, Julie is here to ensure that you receive the support and assistance you need.